Privacy Policy
This website complies with the European General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR), as well as with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).
This privacy policy may vary depending on legislative or self-regulatory requirements, so users are advised to review it periodically. It will apply if users decide to complete any contact form where personal data is collected.
Identification of the data protection officer
Identity of the Data Controller: VEDRANA SERDAR PICEK
Trade name: VSV English
CIF: Y5497770W
Address: Calle La Vera, 9, Playa Paraíso, 38678, Adeje, Santa Cruz de Tenerife, Spain
Email: info@vsvenglish.com
For the purposes of the aforementioned General Data Protection Regulation, personal data submitted through the website forms will be processed as “website users and subscribers” data.
For the processing of our users’ data, we implement all the technical and organisational security measures established by current legislation.
Principles applied to your personal information
When processing your personal data, we will apply the following principles, which comply with the requirements of the new European data protection regulation:
Principle of lawfulness, fairness and transparency: We will always require your consent to process your personal data for one or more specific purposes, which we will inform you of in advance with complete transparency.
Principle of data minimisation: We will only request data that is strictly necessary in relation to the purposes for which we require it. The minimum possible.
Principle of storage limitation: Data will be kept for no longer than necessary for the purposes of processing. Depending on the purpose, we will inform you of the corresponding retention period. In the case of subscriptions, we will periodically review our lists and delete records that have been inactive for a considerable period of time.
Principle of integrity and confidentiality: Your data will be processed in such a way as to ensure adequate security of personal data and guarantee confidentiality. You should be aware that we take all necessary precautions to prevent unauthorised access to or misuse of our users’ data by third parties.
How we obtain your data
The personal data we process at VSV English comes from:
- Contact form.
What are your rights?
Anyone has the right to obtain confirmation as to whether or not VSV English is processing their personal data.
Interested parties have the right to:
- Request access to personal data concerning the data subject
- Request its rectification or deletion
- Request restriction of its processing
- Object to processing
- Request data portability
Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the restriction of the processing of their data, in which case it will only be retained for the exercise or defence of claims.
In certain circumstances and for reasons related to a particular situation, interested parties may object to the processing of their data. VSV English will cease processing the data, except for compelling legitimate reasons, or for the exercise or defence of possible claims. As an interested party, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format, and to transmit it to another data controller when:
- The processing is based on consent
- The data has been provided by the interested party
- The processing is carried out by automated means
When exercising your right to data portability, you will have the right to have personal data transmitted directly from one controller to another where technically feasible.
Interested parties will also have the right to effective judicial protection and to lodge a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them infringes the Regulation.
Purpose of personal data processing
When a user connects to this website, they are providing personal information for which VSV English is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, the user gives their consent for their information to be collected, used, managed and stored by VSV English, only as set out in this privacy policy.
At VSV English there are different systems for collecting personal information and I process the information provided by interested parties for the following purpose for each collection system or form:
Contact form: We request the following personal data: name and email address. We may use this data to respond to your request and answer any queries, questions or comments you may have regarding the information included on the website, the services we provide, the processing of your personal data, as well as any other queries you may have.
There are other purposes for which we process your personal data:
- To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website ensure the confidentiality of the personal data it collects.
- To support and improve the services offered by this website.
- Other non-identifying data is also collected through certain cookies that are downloaded to the user’s computer when browsing this website, as detailed in the cookie policy.
- To manage social networks. VSV English may have a presence on social networks. The processing of data carried out in relation to people who become followers on the social networks of our official pages will be governed by this section. It will also be governed by the terms of use, privacy policies and access regulations belonging to the relevant social network in each case and previously accepted by the user. VSV English will process your data for the purposes of properly managing its presence on the social network, providing information about activities, courses or services. It may also process it for any other purpose permitted by the regulations of the social networks. Under no circumstances will we use followers’ profiles on social networks to send advertising individually.
VSV English does not sell, rent or transfer personal data that may identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases collaborations may be carried out with other professionals. In such cases, users’ consent will be required, informing them of the identity of the collaborator and the purpose of the collaboration. This will always be carried out according to the strictest security standards.
How long will we keep your data?
The personal data provided will be retained:
- For as long as the commercial relationship is maintained
- Until its deletion is requested by the interested party
- Period from the last confirmation of interest: 1 year
Other recipients of information
In order to provide services that are strictly necessary for the development of the activity, VSV English shares data with the following providers under their corresponding privacy conditions:
Hosting and web platform: SoyDigital Network S.L.U. with registered office in Spain. More information at https://soydigital.com. SoyDigital Network S.L.U. processes the data for the purpose of providing its hosting and web platform services to VSV English.
Data security
VSV English is committed to the use and processing of users’ personal data, respecting its confidentiality and using it in accordance with its purpose, as well as complying with its obligation to safeguard it and adapt all measures to prevent alteration, loss, processing or unauthorised access, in accordance with the provisions of current data protection regulations.
This website includes an SSL certificate. This is a security protocol that ensures that your data travels securely and intact; that is, the transmission of data between a server and a web user, and in return, is fully encrypted.
VSV English cannot guarantee the absolute invulnerability of the Internet and therefore cannot guarantee against data breaches through fraudulent access by third parties.
With regard to the confidentiality of processing, VSV English will ensure that any person authorised to process data (including its staff, collaborators and service providers) will be subject to an appropriate obligation of confidentiality (whether a contractual or legal duty).
When a security incident occurs, upon becoming aware of it, VSV English must notify its users or customers without undue delay and must provide timely information related to the security incident as it becomes known or when reasonably requested by the user or customer.
Accuracy of the data
As a user, you are solely responsible for the truthfulness and accuracy of the data you submit to VSV English, exempting VSV English from any responsibility in this regard.
Users guarantee and are responsible, in all cases, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep it duly updated. The user agrees to provide complete and correct information in the contact or subscription form.
Personal data published on the website
The data protection officer informs that the personal data published on this website may not be freely processed and reproduced by third-party users of the website, even when reference is made to its source, unless prior authorisation and informed consent have been obtained from the data subject. Users are reminded that the Internet is not a publicly accessible source and therefore cannot be used as a source of information for the collection of data for advertising or commercial purposes.
Acceptance and consent
The user declares that they have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing thereof by VSV English in the manner and for the purposes indicated in this privacy policy.
Updates to the privacy policy
VSV English reserves the right to modify this policy in order to adapt it to legislative or case-law developments. Any modification to this policy will be published and announced on the website and in the policy itself, taking into account that the processing of data that the user has communicated to the data controller will be governed by the data processing policies and conditions in force and published at the time the user provided their personal data to the controller, without prejudice to the preferential application of specific legal texts for this purpose, such as information texts inserted in data collection forms and/or conditions of specific services.
In any case, it will be the user’s responsibility to periodically access the privacy policies published on this website in order to be aware of the latest version at all times.